Your security is our top priority at Fancewin. This privacy policy clearly outlines how your personal information is collected, where it is stored, and how it is kept secure.
Our Core Commitments to Protecting Your Data at Fancewin
Fancewin (https://fancewin.net) One of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your privacy is a fundamental right — not merely a legal obligation. This Privacy Policy explains how Fancewin collects, uses, and safeguards your personal data.
This policy applies to all Fancewin services, websites, mobile applications, and customer support channels. By using our platform, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before creating an account.
We never sell your data. Every piece of information you share with Fancewin is used solely to deliver the best possible experience to you.
Fancewin only collects the information needed to provide you with a safe and seamless experience. We do not gather data beyond what is necessary.
Information you provide directly during registration and account management:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Full Name | Account Verification & KYC | Yes |
| Mobile Number | Registration, OTP verification, and communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| National ID / Passport | KYC Verification | For withdrawals |
| Mobile Banking Number | Deposit & Withdrawal | For transactions |
| Email Address | Communications & Notifications | Optional |
Certain technical information is collected automatically while you use Fancewin:
Your deposit, withdrawal, betting history, and game activity data are securely stored in our systems. This information is used for account security and dispute resolution.
We never store your full payment card number or mobile banking PIN. All payment information is kept in encrypted format.
Fancewin uses the data we collect for the specific purposes outlined below. We never use your data for unnecessary or undisclosed purposes.
Fancewin never sells your data to advertisers or uses it for political purposes. Every instance of data use has a clear and legitimate purpose.
Fancewin uses industry-leading technical and administrative measures to protect your data. Our security infrastructure is regularly updated and audited.
No digital system is 100% impenetrable. However, we work continuously to ensure the highest level of protection. If you notice any suspicious activity, please contact us immediately.
Fancewin uses cookies and similar technologies on the platform to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Validity Period |
|---|---|---|
| Essential Cookies | Login sessions, security, and core functionality | Deleted at end of session |
| Preference Cookies | Remembering language, theme, and user preferences | 1 Year |
| Analytics Cookies | Traffic analytics and service improvement | 2 Years |
| Marketing Cookies | Showing relevant promotions (with consent) | 30 Days |
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Fancewin retains your data only for as long as necessary — no longer. Retention periods are determined based on the type of data and applicable legal requirements.
Once the retention period expires, data is securely deleted or anonymized.
Fancewin recognizes your full rights over your personal data. You may exercise the following rights at any time:
You may request to view all information stored about you.
You may request corrections to any inaccurate or incomplete information.
Under specific conditions, you may request that your data be deleted.
Request that data processing be restricted under certain circumstances.
You may request a copy of your data in a structured format.
You may object at any time to your data being used for marketing purposes.
To exercise these rights, email us at: support@fancewin.net — typically responded to within 30 days.
Fancewin is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration, and additional KYC checks are carried out in cases of suspicion.
If we become aware or are notified that a minor's data exists in our systems, the relevant account and all associated data will be deleted immediately. Parents or guardians may contact us directly regarding this matter.
If you suspect your child is using Fancewin, please support@fancewin.netto get in touch.
As an international platform, Fancewin may process your data on servers located in different countries. Regardless of where your data is processed, the same standards set out in this privacy policy are maintained.
For international transfers, we ensure that:
Fancewin may update this privacy policy from time to time. We will notify users of any changes in a manner appropriate to the nature and significance of those changes.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:
General Inquiries: 24 hours
Rights-Related Requests: 30 days
If you are still unsatisfied after receiving our response, you may file a complaint with the relevant regulatory authority in Bangladesh. We are always committed to fair and transparent resolutions.
Answers to our users' most frequently asked questions