Please read these Terms & Conditions carefully before using the Fancewin platform. All rules relating to accounts, bonuses, payments, and responsible gaming are clearly laid out here.
Get up to speed on the key points before diving into the full details
Welcome to Fancewin. These Terms and Conditions ("Terms") apply to the use of the Fancewin platform (https://fancewin.net) and all its services. By accessing the platform or creating an account, you are deemed to have accepted these Terms.
To use Fancewin's services, you must meet all of the following requirements:
These terms and conditions are written in English for our Bangladeshi users. If anything is unclear, please reach out to our support team.
Opening an account on Fancewin is completely free. You are required to provide accurate and truthful information at the time of registration. Providing false details may cause issues with withdrawals or verification later on.
Only one account is permitted per person, mobile number, or device. If multiple accounts are found belonging to the same individual, all accounts will be closed and any funds held may be forfeited.
Keep your account password strictly confidential and never share your login details with anyone. If you suspect unauthorized access to your account, contact Fancewin support immediately. Fancewin will not be held responsible for any losses resulting from third-party use.
If your mobile number or personal details change, please notify Fancewin Support immediately and update your information. Fancewin is not liable for any payment delays resulting from outdated information.
If multiple family members want to use separate accounts from the same device or network, please inform support in advance — otherwise the accounts may be suspended.
Fancewin supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket — Bangladesh's most popular mobile banking services. All transactions are secure and encrypted.
| Transaction Type | Minimum Amount | Maximum Daily Limit | Processing Time |
|---|---|---|---|
| Deposit (Mobile Pay/Nagad/Rocket) | BDT 200 | ৳1,00,000 | Instant |
| Withdrawal (Mobile Pay/Nagad/Rocket) | ৳500 | BDT 50,000 | 5–15 minutes |
Fancewin reserves the right to request additional verification for any suspicious transactions, which may delay the withdrawal process. If fraud or money laundering is suspected, the transaction will be frozen and the relevant authorities will be notified.
Most withdrawals are processed within 5 to 15 minutes. In some cases, depending on your bank or mobile operator, it may take up to 24 hours.
Fancewin offers a range of bonuses and promotions. Each bonus has its own terms, which must be read carefully before claiming.
New members receive a welcome bonus on their first deposit. This bonus is available once only and cannot be withdrawn until the wagering requirements have been met.
Creating multiple accounts to exploit bonuses, using false information, or any form of manipulation is strictly prohibited. If Fancewin detects such activity, it reserves the right to cancel all bonuses and close the account.
Attempting to withdraw without meeting the bonus conditions may result in the bonus and any associated winnings being voided.
All games on Fancewin are operated by internationally licensed providers. Every game outcome is determined by a certified RNG (Random Number Generator) — there is no room for manipulation.
Once a game has concluded, its result cannot be changed. If a game is interrupted mid-way due to a technical fault, Fancewin will make a decision based on the circumstances, and that decision will be considered final.
Fancewin is not responsible for any disruption to an ongoing game caused by internet connectivity issues or device problems on your end. However, if the issue originates from our servers, affected users will be appropriately compensated.
Fancewin is committed to maintaining a fair and safe platform. The following activities are strictly prohibited:
If any of the above prohibited activities are detected, Fancewin reserves the right to close the account without notice and forfeit any remaining balance.
Fancewin follows a KYC (Know Your Customer) process to prevent money laundering and fraud. Verification is required before initiating a withdrawal or when transactions exceed a specified amount.
KYC verification is typically completed within 24 to 48 hours of submitting your documents. Withdrawal requests may be put on hold during this period. Please contact support if you experience any issues.
Fancewin believes gaming should be a source of entertainment — never a cause of addiction or financial stress. To support that, we have put several protective measures in place.
To learn more about responsible gaming, visit our Responsible Play View page.
Fancewin handles your personal information with the utmost care. Your data is never sold to third parties. For full details on how we use your information, please see our Privacy Policy page.
You may close your Fancewin account at any time by contacting support. Please withdraw any valid balance remaining in your account before closure.
Fancewin may temporarily or permanently suspend any account under the following circumstances:
If an account is closed due to a breach of terms, any bonus balance and associated winnings may be forfeited. The return of your original deposit will be considered on a case-by-case basis.
If you have a concern or complaint, please reach out to our customer support first. Most issues are resolved within 24 to 72 hours.
In the event of a dispute over a game result, server logs will be treated as the definitive evidence.
Fancewin reserves the right to modify these Terms & Conditions, in part or in full, at any time. Minor changes will be updated on this page only. For major or significant changes, users will be notified in advance via email or SMS.
Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.
The latest version of the Terms & Conditions is always available on this page. The "Last Updated" date at the top of the page shows when the most recent changes were made.
If you need clarification on anything or would like more information, our support team is always on hand. Email us at: support@fancewin.net — responses are typically received within 24 hours.
Answers to the most frequently asked questions